To enhance customer service excellence and expand accessibility to comprehensive painting solutions, Berger Paints Bangladesh Limited (BPBL) inaugurated the “Berger Experience Zone, Bashundhara” in Dhaka on November 10. A formal launch event was held on Sunday, November 10, to celebrate the opening of this new experience zone on Pragati Sarani Road, Dhaka.
The inauguration ceremony was attended by the Managing Director of Berger Paints Bangladesh, Rupali Chowdhury; COO and Director, Mohsin Habib Chowdhury; Group CFO and Director, Sajjad Rahim Chowdhury; Chief Business Officer, Abul Kashem Mohammad Sadeq Nawaz; Chief Marketing Officer, Shamim Uz Zaman; and other senior officials of the company.
With the latest painting technologies, this Experience Zone is set to meet the One Stop Painting Solution-related needs of customers from Bashundhara and nearby areas. At the Experience Zone, customers will have the chance to “touch and feel” a range of over one hundred shade panels from different brands, enhancing their decision-making process.
While inaugurating the establishment, Managing Director of BPBL Ms. Rupali Chowdhury said, “Berger wants to expand its services across the country so that people can enjoy quality painting services according to their needs and preferences. That’s why we have launched this Experience Zone in the Bashundhara area to provide innovative and advanced technological services to our customers. Customer service is essential for any company, and this outlet will act as a one-stop point for all painting solutions. Additionally, through the inauguration of this zone, Berger continues to take necessary initiatives to offer high-quality products and services to its customers.”
Berger has more than 30 Experience Zones across the country. Regarding the new Experience Zone, COO and Director Mr. Mohsin Habib Chowdhury said, “In planning the entire interior of a home or office, it is crucial to have a preliminary idea of how the color scheme will impact the overall setting before making any color changes. This is where our Experience Zone will assist customers. Our experienced and skilled staff will be available to guide customers throughout the process of selecting the right color scheme.”
Interested customers can visit the new outlet at Ranks Business Centre, Plot-Ka-218/1-2, West Side (2nd Floor), Pragati Sarani Main Road, Kuril, Dhaka-1229. For further assistance, customers can also call the 24/7 call center at 16804.