With a view to ensure excellence in customer service and reach out to more customers while providing them one-stop painting solution, Berger Paints Bangladesh Limited (BPBL), has recently launched “Berger Experience Zone” flagship outlet in the country’s commercial capital – Chittagong.
A launching ceremony was organized to inaugurate the brand-new experience zone located at Chatteswari Road, Chittagong, where Rupali Chowdhury, managing director of BPBL, was present as the chief guest, reads a press release.
While inaugurating the establishment, Rupali Chowdhury said, “Berger wants to expand its services across the country so that people can enjoy quality painting services according to their needs and preferences. Since customer service is the sine qua non of our existing business, we are taking necessary initiatives by assessing customers’ needs in a timely manner. And inaugurating new experience zones in different cities is a testimony to that.”
“We will keep expanding experience zones so that every single customer across the country can experience state-of-the-art paint solutions from a single point,” she added.
With the recently launched experience zone, Berger now has 16 Experience Flagship Zones, and currently, they have a total of 38 Experience Zone outlets across the nation, allowing more people to avail of the company’s top-notch products and services.
The company is now fully equipped to serve the customers in Chattogram with a deeper understanding of their needs.
At the newly launched Experience Zone, customers can now experience better comprehension of the Berger products’ touch-and-feel so that it becomes convenient to choose the perfect items according to their tastes.
Customers can now visit the new Berger Experience Zone and consult Berger personnel for suggestions about paint-related problems and other home interior queries.